More Information

Is the EAP really confidential ?

Completely.  Confidentiality is at the heart of the Workforce Wellness EAP and the telephone advisors and counsellors are bound by their professional Code of Practice.  When the employee contacts the service, the only information they have to provide is the name of the organisation they work for.  They do not have to give their own name and they do not need to tell anybody else that they have used the service.

Quality of Service - What is the level of clinical criteria ?

Workforce Wellness in association with PPC Worldwide provides counselling via a well established affiliate network.  All affiliates abide by the British Association for Counselling and Psychotherapy (BACP) 'Ethical Framework for Good Practice in Counselling and Psychotherapy' and are subject to Professional Conduct Procedure' therein.  As one of the most stringent and rigorous recruitment criteria's in the business, Workforce Wellness ensures from the outset that all affiliate counsellors are suitably qualified and resourced to provide clinical services to our clients.  The following criterion applies:

• Accredited members (or those eligible for accreditation) of one other the following professional bodies: British Psychological Society (BPS), British Association for Counselling and Psychotherapy (BACP) or the Confederation of Scottish Counselling Agengies (COSCA).
• A Masters Degree, Post Graduate Diploma level or recognised equivalent qualification or experience.
• A minimum of 3 years post-qualification counselling experience.
• At least 500 hours supervised counselling practice.

Highly qualified and experienced Workforce wellness counsellors are more able to determine whether a successful resolution can be achieved within the remit of the EAP.

EAP Options:

Our range of EAP options is considerable.  We can offer set programmes or where applicable bespoke services.  Face to Face Counselling can be an inclusive part of the programme (on a 6 or 8 session model) or bought separately on an ad-hoc basis singularly or in Block(s).  Quotations available upon request, without obligation.

Furthermore and in addition to the EAP, we can provide Cognitive Behavioural Therapy (CBT), Group Counselling, Critical Incident Support and Crisis Management. 

For further detials relating to any of the above please contact us directly on 024 7651 6097.